FAQ
What type of jewelry do you sell?
We sell 14k gold, gold filled and sterling silver. We’re confident in our quality of jewelry, however some chains are more likely to stretch or break than others. We offer a really wide variety of strong options if this is a concern.
How do I take off my permanent jewelry?
To remove your permanent jewelry, we encourage you to use nail clippers, wire cutters, or strong scissors to break the weld. We recommend locating the spot where the jump ring was originally welded & clip it there, making the reattachment process simple if you decide you want to put it back on later. The small jump ring should break easily with a sharp tool.
Is it safe to go through TSA or to get an MRI with permanent jewelry?
Yes, our jewelry is TSA & airport security approved. Have fun traveling in your jewelry!
How do you care for your jewelry?
Maintaining the quality of your jewelry is simple. When you shower, your jewelry also showers! The warm soapy water helps keep your jewelry shiny without any additional cleaning necessary.
Can my chain tarnish?
It is important to note one significant reaction can happen between sterling silver and high levels of sustained chlorine exposure. Try to avoid public hot tubs. If you do find issue, you can easily polish your silver back to its original glory. However, if you are concerned if your jewelry will stand the test of time we recommend choosing our 14k gold options.
Will you reweld my PJ jewelry if I have to cut it off?
If you need to take your link off, we suggest you cut it at the jump ring’s weld site and save it. We offer free welding for customers that purchased their links from us.